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Noticeboard

Coronavirus

We are providing a telephone service initially for any patient needing medical care and would ask patients to phone before 1pm each day should they have an urgent or routine medical need . We will be offering more telephone consultations and will see patients who need a face to face appointment having gathered some initial information. This is to enable us to plan ahead and avoid unnecessary patients contact/exposure to any risk.  We will not be offering online bookings until further notice. Please be patient when contacting us by phone and continue to select Option 5 - we have seen a significant  increase in calls already so please be aware it may take longer than usual to get through to us.

Please don't attend the Health Centre unless you have been asked to do so. We have been contacting any patients with prescriptions to arrange for these to be collected directly from a local pharmacy.  This will reduce the number of contacts patients need to have with staff at this time.

NHS Inform has the most up to date advice https://www.nhsinform.scot There is an online tool to help patients who are concerned they may have the virus follow this link for more details https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

There is also a Helpline number for patients who have visited the countries affected - 0800 028 2816

 

Think you may have a urinary tract infection? If you are female and between the ages of 18 and 65 then you can go to your Pharmacy for treatment without an appointment. There is no need to take a sample and they can prescribe a course of antibiotics just like the GP.  Patients contacting the surgery may be directed to Pharmacy rather than treated here.  Please note this is not suitable for those who are allergic to Trimethoprim  or have recurrent symptoms - Pharmacy First!

NATIONAL HEALTH INFORMATION SERVICE - www.nhsinform.scot
Access to obtain answers to everyday questions about your health:
seasonal topics; self-help guides; healthy living topics; mental wellbeing; food & nutrition; smoking & alcohol information

Please note the community pharmacies are experiencing unprecedented numbers of prescription requests and staff absences as a result of the coronavirus pandemic and as such it may take up to 7 days to process prescription requests.  Please allow sufficient time for the medications you need and don't order anything you do not require.

 

 

 

 

 

Online Appointments - Patient Access

You can book or cancel an appointment on-line using Patient Access.

To use the service you will need a unique user id and password and this can be obtained very easily and quickly by visiting the Health Centre.  Please note that we are unable to register patients aged 16 years and under for this service. Appointments open on a Friday for 3 weeks time.

When you have your id and password, simply click here to use the service

You can also use the service using your Red Button on your digital TV.   Visit www.lookinglocal.gov.uk  to find out how the service works on digital TV.

Online video Consultations - Near Me

For certain conditions the GP or Nurse may suggest a video consultation using the NHS approved Near Me service. You will need an appointment for this and can access it using a laptop with camera and microphone, smart phone or desktop with sound and webcam.  You will need to use Chrome as your web service to access it as unfortunately it isn't compatible with Internet Explorer.  For more information on the service use this link:

https://nhsforthvalley.com/health-services/near-me-video-consultations/

If you have an appointment you can access the virtual waiting room here:

https://nhsattendvc/fv-bridge-of-allan

 

 
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