Welcome to Bridge of Allan Health Centre
Our aim is to provide comprehensive, individual medical services in a courteous timely manner; in a friendly modern environment. We believe in a person-centred, modern healthcare system that exists for the benefit of our patients; designed to allow us to work in partnership with each person receiving care and treatment so that we can meet the needs and wishes of that person as far as is reasonable and possible.
CONTACTING THE PRACTICE by TELEPHONE
01786 833210 - for medical issues and prescriptions please press option 5.
Due to the current circumstances we WILL accept prescriptions over the phone until further notice however would prefer ordering online either via the website (FV-UHB.firstname.lastname@example.org) if registered or via our clinical email address at the bottom of the page. Our GPs have asked for a brief idea of your symptoms when contacting the surgery to enable us to make sure patients receive the most appropriate medical care from the right person. We would ask all patients contacting us for urgent or routine medical care to call BEFORE 1pm each day from now on. This will enable the clinical team to prioritise and deal with issues appropriately. We will continue to deal with all contacts by phone initially and would ask only those patients who have been asked to do so to attend the Health Centre at this time. This will help minimise any risk to patients and staff.
ON-LINE APPOINTMENTS BOOKING SERVICE
These are currently suspended until further notice due to appropriate safety precautions for all.
You can view, cancel and book your appointments 24hrs a day.
To register for this service just ask reception to provide your unique logon details and information sheet.
ON-LINE REPEAT PRESCRIPTION REQUESTS
You can order repeat prescriptions via Patient Access (same on-line system for booking appointments) which links directly to your medical record in the Practice.
To register for the system please contact reception for your unique logon details.
IMPORTANT: ACUTE prescriptions should not be ordered via the Patient Access system. Please use the form in the link below if you wish to request medication not on your repeat list - this ensures the doctor receives the information necessary to consider your request.
Acute medication request form - word doc (save form and email to Practice)
Acute Medication request - pdf - pdf format (for Ipads - print form & complete)
Practice Email: FV-UHB.email@example.com
(Site updated 28/05/2020)