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Access to obtain answers to everyday questions about your health:
seasonal topics; self-help guides; healthy living topics; mental wellbeing; food & nutrition; smoking & alcohol information

Flu vaccination for over 75 year olds - apologies to those unable to get their vaccination to date. The supply is limited and we have been restricted to what we can provide.  Further vaccines will be available  from the 17th November.

Flu Clinic - Thursday 22nd November - appointments now available

Complaints Policy

We always try to provide the best service possible but there may be times when you feel this has not happened.  

If you wish to make a complaint, please write to our Practice Manager, Louise McCallum.

You will receive an acknowledgment of your complaint within four working days.   We will then look into the circumstances which led to your complaint.

  • We will find out what happened and what went wrong
  • Enable you to discuss the problem with those concerned, if you would like this.
  • Ensure you receive an apology, where this is appropriate
  • Identify what we can change within the practice organisation to make sure the problem does not happen again

You may find it useful to visit where you can find more information about making a complaint.  

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