Welcome to Bridge of Allan Health Centre
Our aim is to provide comprehensive, individual medical services in a courteous timely manner; in a friendly modern environment. We believe in a person-centred, modern healthcare system that exists for the benefit of our patients; designed to allow us to work in partnership with each person receiving care and treatment so that we can meet the needs and wishes of that person as far as is reasonable and possible.
CONTACTING THE PRACTICE by TELEPHONE
Our telephone system has an automated answering system to help us to route calls to the most appropriate patient services area.
For appointments and prescriptions please ensure that you press option 5.
Requests for prescriptions cannot be accepted over the telephone for reasons of patient safety.
ON-LINE APPOINTMENTS BOOKING SERVICE
You can view, cancel and book your appointments 24hrs a day.
To register for this service just ask reception to provide your unique logon details and information sheet.
ON-LINE REPEAT PRESCRIPTION REQUESTS
You can now order repeat prescriptions via Patient Access (same on-line system for booking appointments)which links directly to your medical record in the Practice.
To register for the system please contact reception for your unique logon details.
Note: the previous manual form is no longer available. The new system is safer to use and displays your up-to-date list of medications.
IMPORTANT: ACUTE prescriptions should not be ordered via the Patient Access system. Please use the form in the link below if you wish to request medication not on your repeat list.
Acute Medication request form - word doc (save form and email to Practice)
Acute Medication request form - pdf format (for Ipads - print form & complete
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(Site updated 09/01/2017)